Effective Date: 01 July :- By accessing or using our website and services, you agree to the terms of this Privacy Policy.
01. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Pickup and Drop Locations
- Travel Preferences
- Identification Details (where required by law)
Payment Information
Payments are processed through secure third-party payment gateways. Traveller Cabs does not store your complete credit card, debit card, or banking details on its servers.
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Tracking Technologies
02. How We Use Your Information
We use your information to:
- Process and manage bookings
- Provide transportation and travel services
- Send booking confirmations and travel updates
- Respond to customer inquiries
- Improve website functionality and user experience
- Prevent fraud and unauthorized activities
- Comply with legal obligations
- Send promotional offers and service updates (you may opt out at any time)
03. Sharing of Information
We may share your information with:
- Fleet operators and drivers assigned to your booking
- Hotels, tour operators, and travel partners involved in providing services
- Payment gateway providers
- Government authorities when legally required
- Professional advisors, auditors, or legal representatives
We do not sell or rent your personal information to third parties.
05. Data Security
Traveller Cabs implements reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.
06. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
After the retention period, information may be deleted or anonymized.
07. Third-Party Links
Our website may contain links to third-party websites. Traveller Cabs is not responsible for the privacy practices, content, or security of such external websites.
Users are encouraged to review the privacy policies of third-party websites before sharing information.
08. User Rights
Subject to applicable laws, users may:
- Request access to their personal information
- Request correction of inaccurate information
- Request deletion of personal information where legally permissible
- Withdraw consent for marketing communications
Requests may be submitted using the contact details provided below.
09. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Legal Compliance
Traveller Cabs may disclose personal information when required by law, court order, governmental authority, law enforcement agency, or regulatory body.
11. Changes to This Privacy Policy
Traveller Cabs reserves the right to modify this Privacy Policy at any time. Updated versions will be posted on the website with a revised effective date.
Continued use of the website after such changes constitutes acceptance of the revised Privacy Policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or our data practices, please click on the Link.
By using the Traveller Cabs website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.